Privacy policy

This is a translation. In case of discrepancy, the French version prevails.

This policy explains what personal data we collect and process when you visit our website or contact us, for what purpose, and what your rights are. It is based on the Swiss Federal Act on Data Protection (FADP) and, where applicable, on the European Union’s General Data Protection Regulation (GDPR).

If we subsequently work together, the processing of data related to the engagement is also governed by our terms and conditions and by the mandate agreement.

Controller

TMJ advisory, Janel
Chemin Clos-Marmy 41B
1542 Rueyres-les-Prés
Switzerland
UID: CHE-393.837.895

For any question about your data: info@tmjadvisory.com

Data we receive

When you visit the website. Our hosting provider’s server automatically records technical data: IP address, date and time of the visit, page viewed, browser and operating system.

When you use the contact form or write to us. We receive the data you send us: first name, last name, work email address, company, the main challenge you selected and, if you write one, your message. Required fields are marked in the form; without this information, we cannot process your request.

We collect only the data needed for the purposes described below. We do not sell or rent your data, and we do not use it for profiling or automated decision-making.

Why we use it

• Technical data is used only to keep the website running and secure, for example to prevent abuse and attacks.
• Data from the form and your emails is used to respond to your request, arrange an initial meeting and, if we subsequently work together, prepare a proposal.

Where the GDPR applies, this processing is based on steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and on our legitimate interest in keeping the website secure and managing our business relationships (Art. 6(1)(f) GDPR).

Where your data is processed and who has access to it

Access to your data is limited to TMJ advisory and the service providers that operate the website and our communication tools. These providers process it on our behalf, solely on our instructions and under contractual confidentiality and security commitments:

• our hosting provider, Infomaniak Network SA (Switzerland): hosting of the website and of our analytics tool, and sending of contact form messages;
• our email and file storage providers, whose data is hosted in Switzerland;
• our customer relationship management (CRM) provider, which stores data and backups in the European Union.

Your data may also be disclosed to an authority where the law requires it.

Transfers outside Switzerland. Your data is processed primarily in Switzerland. Where a provider processes it in the European Union or the European Economic Area, these countries offer a level of protection recognized as adequate by the Swiss Federal Council. Some of our providers may process data in the United States or access it occasionally from there, for example for technical support or security. Such processing is covered by the Swiss-U.S. Data Privacy Framework where the recipient is certified under it or, failing that, by other appropriate safeguards, such as standard contractual clauses recognized by the Federal Data Protection and Information Commissioner (FDPIC).

Retention period

We keep your data as long as needed for the purposes described:

• server technical logs: a limited period, normally seven days, then automatic deletion;
• contact requests that do not lead to an engagement: two years after the last exchange, then deletion;
• raw website analytics data: 365 days, then automatic deletion; only aggregate statistics are kept.

If we subsequently work together, the retention of data related to the engagement is governed by our terms and conditions and by legal retention requirements.

Website analytics

We measure website traffic with analytics software configured without cookies. It tells us, for example, the number of visits, the pages viewed, where visitors come from, their country, their device type and the number of requests sent through the form, without identifying individual visitors or tracking them from one website to another. It does not store your full IP address. Its data is hosted in Switzerland, by our hosting provider. It is used only to produce aggregate statistics and to improve the website.

Cookies

This website does not use tracking or advertising cookies. That is why no consent banner is displayed.

Fonts are hosted on our own server: no data is sent to Google or any other font provider when you visit.

The website does not embed any social media content. The link to our LinkedIn page is a simple link: no data is transmitted to LinkedIn unless you click the link.

Security

We protect your data with appropriate technical and organizational measures: encrypted connection to the website (HTTPS), strong authentication for access to our tools, access limited to those who need it, and providers chosen for their level of security. However, no transmission over the internet can be guaranteed to be completely secure.

Your rights

At any time, within the limits set by law, you can:

• find out whether we process data about you and obtain a copy (right of access);
• have inaccurate data corrected;
• request the deletion of your data or the restriction of its processing;
• object to processing based on our legitimate interest;
• receive the data you provided to us in a common format, or have it sent to a third party (right to data portability), where the legal conditions are met.

To exercise these rights, write to info@tmjadvisory.com. We may ask you to prove your identity. We will respond within thirty days or, where the GDPR applies, within one month, which may be extended in the cases provided for by law.

You can also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, if you live in the European Union, with the data protection authority of your country of residence.

Changes to this policy

We may update this policy, in particular when our tools or the law change. The current version is the one published on this website; the date of the most recent update is indicated at the top of the page.